There are certain moments as a business leader when you can pause and feel really proud about the work your company is doing. For me, yesterday was one of those days as we announced Gas South’s commitment to providing a living wage for all employees.
Beginning September 1, all hourly Gas South employees will earn a minimum wage of $15 per hour, which is more than double the federal rate. The Atlanta Business Chronicle first reported on the story, and the positive news has echoed throughout the local media landscape. We appreciate the support and how this announcement has spread through our community.
The decision to increase the minimum wage for hourly employees at Gas South was a simple one. It’s our goal to always provide an exceptional customer experience. To do that, we must be a top place to work with a motivating environment for our employees.
Our leadership team understands that exceptional service is made possible only by the hard work and commitment of our employees – the people who live out our commitment to customer service with the utmost efficiency and integrity. They deserve fair, competitive compensation for their work, and excellent pay along with benefits like health care, paid time off, and retirement contributions are all part of what makes Gas South a great place to work.
To sum, our wage increase boils down neatly to this:
- Approximately 25 percent of the company’s overall workforce will see an increase in pay, specifically employees working in our customer care department.
- The average wage increase among those affected is four percent with a maximum increase of 8.3 percent.
I’d also like to note to customers that this change will benefit them as well. Our rates will be just as competitive as they have always been, and we’ll continue to provide unparalleled value to our customers. In fact, we believe that even as we raise our hourly pay, our costs of doing business will go down. That’s because a $15 minimum wage will allow us to attract and retain the very best customer care employees, providing them with greater financial security and ultimately enhancing productivity. Therefore, we see a $15 minimum wage for our team members as a win for the company, our employees and our customers.
At the end of the day, each business has to make decisions based on what is right and what is possible within its own scope. Our decision to commit to a $15 minimum wage for our employees is not a political statement; it’s a Gas South statement. At Gas South, ensuring that each member of our team earns a living wage is a priority and it’s something that makes good business sense for our company.