Sep
20

How to Prepare for the Heating Season

Last week we talked about what Gas South is doing to help you through this winter. This week, we’d like to give our customers a few tips to assist you in preparing for the heating season.

– Make sure you check your current rate per therm. You can find this information on your bill. If you are on a variable rate, think about switching to a fixed rate plan. Prices usually rise in the fall and winter months when demand increases, and you may save money by locking in a fixed rate now. Find out more about our rate plans here.

– Some houses and businesses only use natural gas for heat and they are our seasonal customers. Seasonal accounts can be turned off during the summer months to prevent being charged taxes and fees when the gas isn’t being used. If you are a seasonal customer, call us now so that we can schedule your service connection before it gets cold.

– If you need your natural gas service turned on, the sooner you call, the less likely you will have to wait. Atlanta Gas Light (AGL) is the company who owns the pipelines that natural gas flows through here in Georgia. AGL is responsible for maintaining the pipelines, turning the gas on or off for customers, and reading meters. When you sign up for natural gas service, we register your account with AGL and let them know they need to turn your service on. AGL has up to five business days to turn on your gas and it may take the entire time when AGL is busy.

We hope these tips help. Call us or visit us online to check on your account or turn on service before it gets too cold. Gas South is BRINGING THE HEAT™ to keep you warm this season!

Author: Manon Brochu

As Gas South’s Vice President and General Manager of Mass Markets, Manon Brochu is responsible for managing and growing Gas South’s Residential and Small Commercial business. This includes overseeing Gas South’s Marketing, Operations, and Customer Care functions. Manon has been with Gas South since its inception and has over 20 years in finance, marketing, operations and business development, including positions at Southern Company, Delta Air Lines and Hewlett Packard. Manon has a master’s degree in business administration from Kennesaw State University and a bachelor’s degree in finance and marketing from the University of Florida. Manon also serves on the Advisory Board of The Salvation Army Metro Atlanta Area Command.

4 thoughts on “How to Prepare for the Heating Season”

  1. For customers, having the ability to lock in a low fixed rate is an incredible source of stress-relief. For those living on a fixed income or those who have a very precise monthly budget, as so many currently do in this economy, this arrangement is ideal. It protects customers from sudden and unexpected price increases.

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