Jan
25

Gas South Employee Spotlight

For this month’s employee spotlight, we interviewed Greg Dunavant about his experiences at Gas South and his plans for his new position. Greg was recently promoted and is now our Senior Manager of Customer Care.

Greg, congratulations on your promotion! So, what are the responsibilities of your new position?

Thanks Meredith. As the Senior Manager of Customer Care, my goal is to provide our customers a best-in-class customer care experience. To do this, I am working with our team to identify processes and policies which can be improved, and once these processes are identified, we can implement solutions. I am also focused on empowering our team to help customers, developing our leadership team and associates, keeping the customer care team involved with the communities we serve and ensuring that Gas South is a great place to work.

Wow! That is great, Greg! Now, how long have you been working for Gas South?

I have been with Gas South since its inception in 2006.  I started with Gas South on the Supply and Risk Management Team as an analyst, and have been part of the Mass Markets team since 2007, working in both operations and marketing.

In terms of your new position, what are you most looking forward to?

I am most looking forward to partnering with our customer care associates to continue to improve how we serve our customers. Since “in-sourcing” our customer care center in May 2012, we have empowered our team to make sound business decisions for the good of our customers and we’ve also implemented several system-wide changes which have improved the quality of service we are providing.  I am excited to build on this momentum. I am also looking forward to learning from the team and helping our employees develop professionally.

What is your favorite part about working at Gas South?

Our culture of empowerment is my favorite part of working at Gas South. This culture encourages employees to identify opportunities, recommend changes and implement solutions. I also love our commitment to the communities we serve.  All of our 150+ employees live in Georgia and are encouraged to give back through volunteering time and resources.

Those are a few of my favorite parts too! So Greg, how do you spend your free time?

Well, I am graduating from the Georgia Tech MBA program in May so much of my free time is dedicated to preparing for class, going to school and studying. When I am not focusing on school, my wife and I enjoy spending time with family and friends, exploring Atlanta and pulling for the Auburn Tigers.

Thanks Greg. We are all looking forward to working together with you to continue to grow and improve. 2013 is already shaping up to be a great year!

Nov
12

Gas South Employee Spotlight

In honor of Veteran’s Day, we want to spotlight one of our employees, Stephon White.

Stephon R. White is a husband, father, U.S. Army Veteran and a part of the Gas South Family.  Stephon was born on June 14, 1981 in Tifton, GA to Leo and Debra White.  He proved to be an excellent student throughout his educational endeavors and enjoyed growing up in Georgia.  After his high school graduation, Stephon enlisted in the United States Army.  He served active duty while stationed in Fort Polk, Louisiana for many years.

Shortly after the tragic terrorist attack on 9/11 and the declaration of a “War on Terror” by President Bush, U.S. troops were sent overseas to fight in the Iraq War.  Stephon White was one of the many brave soldiers sent to fight for our country in 2003.  With a lot of prayer, bravery, and faith, he was able to survive the hard times and return home after serving overseas for almost a year and a half.

Stephon has been married to a lovely woman named Starr for 7 years and they have 3 beautiful daughters; Chyanne, Cierra and Camille. Stephon has been working for Gas South since August of 2011 as our accountant and has said that his favorite part of working here is the people. “Gas South has a great office environment and friendly employees, I have enjoyed getting to know my coworkers and look forward to a great career with this company!”

We are proud to have Stephon as a member of the Gas South family and we thank and honor him and his fellow troops on this Veteran’s Day for their invaluable service to our country.

We would also like to show appreciation for two more veterans at Gas South; Kimberly Middleton and Sandra Hamilton.