Sep
25

How to Read Your Natural Gas Meter

Reading a gas meter isn’t what you’d call easy, so we’ve broken it down into basic steps to help you make sense of it all.

There are two types of meters—a rolling digit meter and a dial meter.

Reading a digital meter is a no-brainer because you read it from left to right just like you’d read the odometer on a car.

Reading a dial meter, on the other hand, can be more challenging since there are typically four or five dials running both clockwise and counter clockwise.

To read a dial meter, follow these steps:

  1. Read only the dials with numbers. Read them from left to right. Record the number each hand points to. When the hand is between numbers, use the smaller number.
  2. Keep this reading and read your meter one month later. The difference between the two readings is the amount of energy you used during the month.
  3. Remember, your numbers may differ slightly from the numbers on your bill unless you read your meter at the exact same time as your meter reader.

Keep in mind, Atlanta Gas Light (AGL) reads your meter each month since they own and maintain the gas pipelines and your meter. They’ve gotten meter-reading down to a science. And now you have a better understanding of it as well!

Jul
11

Moving Checklist

Let’s face it, moving gets a bad rap. But with planning and organization it can be a breeze. We’ve put together this simple checklist for you to follow during your next move to help keep you on-schedule and stress-free (or at least less stressed).
At Gas South, we try to make moving as simple as possible by letting you schedule service as far as 60 days in advance and offering $25 in bill credits when you transfer or sign up for service. Learn more about our moving services here.

The Gas South Moving Checklist

Gas South’s Printable Moving Checklist
May
29

Save time and money when you move with Gas South

If you’re planning to move soon, you may want to make note of a few things Gas South is doing to make relocating even easier – and to help you save.

Simply visit us online or call and let us know about your upcoming move. We’ll confirm that we offer service at your new location and we’ll transfer service for you to avoid a cancellation fee. Remember, we never charge a deposit (which is up to a $150 value).

And, to give you a little extra cash to tip the movers or pizza guy, we’re throwing in a $25 bill credit.

If you’re super-organized and checking things off your moving checklist, we’re pleased to be able to schedule your natural gas turn-on at your new address up to 60 days in advance of your move.

Be sure to check out a special offer from our partner, Atlanta Peach Movers—a 5% discount on your move anywhere in the U.S.. To cut down even more on more moving hassles, our home service connection partner, AllConnect, will walk you through setting up your internet, phone and cable services when you move.

It’s easy to transfer or start your natural gas service with us. Just go to GasSouth.com/move. We’re here to answer any questions you may have – and we’re ready to move when you are!

Feb
26

Putting our Purpose into Action.

A couple months ago, we talked about our company’s purpose: Be a Fuel for Good, and we’ve been very busy since then, so here’s an update on what we’ve been up to!

Our goal is to give back more than a million dollars by 2020 which we’re doing by giving back 5% of our profits to help children in need. By focusing on nonprofits, startups and sponsorships who share our passion for supporting local families, we believe we can make the biggest impact in our community.

Here are a few examples of the ways we’ve been putting our time, talent and financial contributions into action:

  • In 2017, Gas South donated more than $411,000 to our community partners.
  • During December, 38 employees volunteered in the community (out of a total of more than 200).
  • Gas South supplied heating assistance to more than 86 families in need this winter.
  • Employees raised more than $700 for the Salvation Army by ringing the Kettle Bells.
  • In partnership with the Smyrna Police Department, Gas South sent 12 Cobb County kids shopping for Christmas gifts.

 

 

 

 

 

 

Being a fuel for good is about building partnerships large and small. Large partnerships like the Salvation Army, United Way, Junior Achievement, Must Ministries, Action Ministries and Title 1 Schools. And smaller partnerships like Pebbletossers and the Kell Robotics Team.

As Gas South enters its 12th year, everything we’ve done to this point has been about being a fuel for good. It’s part of the DNA of the people who make up this company. And it has the potential to grow.

For instance, Pebbletossers focuses on giving children volunteer opportunities to show them what it means to serve others. This relationship has the potential to become a movement in the sense that we’re not just supporting kids financially, we’re encouraging them to be a part of something bigger—something that will benefit them throughout their lives as well as the community.

It takes an army to make an impact. So when we talk about giving 5% of our profits back to our community, it’s not just a corporate check; it’s a corporate check with an army of volunteers behind it.

I’m incredibly proud of our employees, leadership and partners for working every day to make a difference in people’s lives. We want our customers to know that by being a customer, you’re helping make a difference too.

Aug
16

Gas Leak Detection Tips

Often times we only think about natural gas leaks during the holidays when we’re using the stove a lot, or during the colder months when we have the heat cranked. Even though you may not be thinking about gas leaks during the summer, accidents happen. We’re here to give you tips on detecting gas leaks in your house and how to prevent them.

Signs of a gas leak:

  • Natural gas is colorless and odorless, so a chemical called mercaptan is added to give it the distinctive gas leak smell of rotten eggs.
  • If you smell rotten egg, and you’ll know it when you smell it, leave the area immediately and stay away until assistance arrives.
  • A leak can also be heard through a hissing sound or seen as discolored vegetation, blowing dirt or continued bubbling water around a buried gas line.

What to do if you detect a gas leak:

  • Call Atlanta Gas Light at 877-427-4321 or call 911. Never try to find the leak yourself.
  • Don’t use any devices that might create a spark including lighters, light switches, phones or electric appliances.

How to prevent a gas leak:

  • Check your pilot lights and burners for a steady, blue flame. If you see the blue flame, they are operating correctly. (Decorative gas fire logs are the only exception – the flame is usually yellow.)
  • Keep the areas around all appliances and equipment clean and unblocked to allow for proper air flow.
  • Never let small children play with, or near, natural gas appliances or pipes.
  • Don’t use your stove or oven for anything other than cooking (for instance, to heat your home).
  • Store household chemicals or combustible materials away from gas appliances.
  • Call 811 before you dig, so underground lines can be marked.
  • When to enlist a professional:
    • Every year or two to have your gas appliances, furnaces, vents, flues, chimneys and gas lines in your home or business inspected.
    • When moving or installing a gas appliance, or changing a connector.

We hope you never have to deal with a gas leak but if you do, now you know how to act quickly and keep everyone involved safe.

Jun
22

Investing in your Employees

Setting yourself apart in a competitive job market and keeping employees engaged is not an easy task – but it’s something my team does every day. Growing from a company of 50 employees 11 years ago, to more than 230 people, creates challenges and opportunities but we’re taking it head-on.

The team of six has made some substantial changes in the past year –introduction of a $15 minimum wage, creation of a formalized corporate wellness program, revamping the internal learning management system and updating the attendance policy to allow more flexibility.

One area where we have focused is creating more programs and initiatives to inspire and engage employees. We launched Gas South University, an internal learning management system, to improve competency-based training opportunities for all employees. It’s important for us to offer training and classes to all employees, especially the Customer Care agents. They are the voice and ears of the company – if they aren’t happy doing their job, we can’t provide an amazing customer experience.

 

I’m also proud that we recently received a Bronze Stevie Award in the 2017 American Business Awards in the HR Department of the Year category.

We’ve been busy at Gas South, but we want to make sure we’re doing everything we can to become a top workplace in Atlanta. Want to learn more about how we’re doing this? Read a recent article from HR Magazine where Secret Holland, Gas South HR director, shares her insights.

May
30

Fire up the grill with these 3 summer-ready recipes

As the weather heats up, it’s time to gear up for grilling! So, get your list together and gather the essentials: burgers, potatoes, dessert and natural gas.

What? Did you say natural gas? That’s right!

Using natural gas to heat your grill carries the same benefits as using natural gas to heat your home. It’s abundant, efficient, affordable and it burns cleaner compared to other fossil fuels.

Natural gas can cost a third less than propane, saving you extra money for all the things you want to enjoy this summer season. And, you don’t have the risk of running out of natural gas during your cookout like you do with propane, saving you a mid-BBQ trip to buy a new propane tank. (It happens; we’ve seen it.)

Whether you’re a grill novice or a grill master, these three recipes will help spark some new meal ideas and naturally spark up the grill.  Bon appétit!

Apr
19

5 Environmental Benefits of Natural Gas

Go au natural this Earth Day with natural gas! As the most diversified fuel in the U.S., natural gas heats our homes, business, restaurants and schools just to name a few. It also powers vehicles, stoves, ovens, clothes dryers, lighting fixtures and other appliances. And, it can even generate electricity and run air conditioners.

Natural gas is the ultimate alternative fuel of the future—and it’s fueling a better earth. It’s abundant, efficient, affordable and cleaner burning compared to other fossil fuels. We’re taking a moment on Earth Day 2017 to reflect on the environmental benefits of natural gas because our Earth is worth it. To learn more, check out this infographic.

5 Environmental Benefits of Natural Gas Infographic - Gas South

Is Natural Gas Better for the Environment than Other Fuels?

Here are five reasons why natural gas is a good choice for the planet.

  1. Natural gas is the cleanest fossil fuel and a highly efficient form of energy.
  2. The simple chemical composition of natural gas lends itself to fewer impurities and generally results in less pollution.
  3. Using natural gas instead of oil or coal produces less chemicals that contribute to greenhouse gases, acid rain, smog, and other harmful forms of pollution.
  4. Natural gas promotes the use of other clean energy sources. It’s used as a raw material in lightweight cars, wind power blades, solar panels, and energy-efficient materials.
  5. Approximately 90 percent of natural gas produced is delivered to customers as useful energy. By comparison, only 30 percent of energy converted to electricity reaches consumers.
Feb
16

Natural Gas 101: 5 Reasons Smart Thermostats are Worth the Cost

Today, it seems like every type of technology is going “smart” – from smartphones and smartwatches, to smart cars and smart thermostats. As smart thermostats such as The Nest grow in popularity, the reason why is no surprise: the energy-saving and cost-saving benefits are undeniable.

Want to know how smart thermostats can save you money? Here are five reasons why making the switch to a smart thermostat is the way to go.

Smart Thermostat Savings

 

  1. It can save you some cash. Only a few months after installation, a smart thermostat has the potential to save you a decent chunk of change. Three studies of Nest Learning Thermostat found that smart thermostat savings equal about 10 to 12 percent in heating costs and 15 percent in cooling costs in homes with central air conditioning. That can add up to more than $140 a year!  You can put those extra savings into a sweet vaycay to the beach during those cold, winter months —and then save even more by setting your smart thermostat to vacation mode.
  1. It learns on its own. What’s beautiful about this innovative product is that if you really wanted to, you could go without ever having to actually touch it. The device is considered a learning thermostat, meaning it can sense even the smallest change in temperature and adjust accordingly. So whether your oven is pushing extra heat into the room or the outdoor temperature unexpectedly dropped 10 degrees, your home temperature will automatically stay right where you want it.

Additionally, some thermostats come with a built-in occupancy sensor. After a week or so of manual adjustments, the system will begin to recognize your presence and adjust on its own. A smart thermostat will correct your home to the right temperature before you even realize the change.

  1. You can control it on-the-go. Most smart thermostats come paired with iPhone and Android apps that give you the power to control your heating and cooling system anywhere you are. If you opt-out for the learning thermostat and want to keep it basic, you can manually adjust the temperature of your home with a few swipes on your phone. With the unpredictability of the outdoor weather (especially in Georgia), this feature allows you to quickly snap into action so you can at least have temperature predictability in your own home.
  1. You get instant alerts. Another perk of smart thermostats is the ability to immediately receive updates through text, email or direct notifications. For example: If a cold front comes through and your thermostat adjusts to accommodate the drop in temperature, you can opt in to be alerted of this change, along with an explanation. If you feel that the adjustment was unwarranted, you have the option of immediately reversing the change. The thermostat will then learn your preference and take it into consideration when making future automatic adjustments.
  1. See how you save. Some smart thermostats offer you a monthly report outlining your energy usage. The easy-to-read tracking system offers you insights for why certain days spiked or how you can save even more next month. You can learn how your spending compares to other users and even be rewarded for using energy-efficient settings.

Making the switch to a smart thermostat is a smart move. During the winter months, it’s the perfect tool to cut down on natural gas usage and save some cash – even throughout those hot, humid Georgia summers!