Feb
28

Save Time and Money When You Move with Gas South

If you’re planning to move this season, you may want to make note of a few things Gas South is doing to make relocating even easier – and to help you save.

Turning on Service in Your New Home

When you’re ready to move, simply visit us online or call and let us know about your upcoming move. We’ll check to see if we can serve you at your new location, and can easily transfer your service helping you avoid any cancellation fee and a costly deposit (which saves you hundreds of dollars).

Not a Gas South customer yet? We’d love to serve you, and we can make your move easier too! It just takes a few minutes to sign up online to save with our low fixed rates. And, since we never charge a deposit – that’s more money in your pocket.

If you’re super-organized and checking things off your moving checklist, we’re pleased to be able to schedule your natural gas turn-on at your new address up to 60 days in advance of your move.

And, to give you a little extra cash to tip the movers or pizza guy, we’re throwing in a $25 bill credit.

If you’re super-organized and checking things off your moving checklist, we’re pleased to be able to schedule your natural gas turn-on at your new address up to 60 days in advance of your move.

Saving You Money When You Move

Between renting a truck and buying packing supplies, moving can get expensive. Especially if you are a bubble wrap enthusiast. In addition to offering everyday low rates and never charging you a deposit, we’re sweetening the deal. To give you a little extra cash to tip the movers or pizza guy, we’re throwing in a bill credit – be sure to check out our current offer here!

Be sure to check out a special offer from our partner, Atlanta Peach Movers—a 5% discount on your move anywhere in the U.S. To cut down even more on more moving hassles, our home service connection partner, AllConnect, will walk you through setting up your internet, phone and cable services when you move.

Getting Ready to Move

The easiest way to improve your move is to stay organized, and we create a handy moving checklist to help you do just that. It’s printable so you can keep it in a central place in your home and keep yourself on track up to the big day.

And when your move is just around the corner, check out our five best tips to hack your move. From genius ways to upgrade your boxes to a first night survival kit, we have put together how-to videos that will save you time (and save your back).

So remember, it’s easy to transfer or start your natural gas service with us. Just go to GasSouth.com/move. We’re here to answer any questions you may have – and we’re ready to move when you are!

Feb
4

Even out your monthly gas payments with Budget Bill.

Budget Bill Flat Rate Gas Bill

As the weather fluctuates throughout the year, budgeting for your natural gas bill isn’t always easy. Gas South can help you take the guesswork out of your natural gas bill with Budget Bill. This convenient plan helps you avoid the surprises that come from highs and lows of your monthly natural gas costs with a flat rate monthly bill—even in the winter.

Pay the same amount each month.

Gas South estimates the projected cost of your natural gas based on your past usage amounts and your rate plan. We divide your predicted bill amount into equal payments during your fixed rate term (or 12 months if you’re on a variable rate), and this is what you’ll owe on your bill. Since the amount is the same each month, Budget Bill makes it easier to plan for your energy expenses.

You’ll only pay for the gas you use.

Gas South keeps a running total of your actual charges and payments, and rolls your ending balance into your next Budget Bill plan. If you no longer choose to be on Budget Bill, we’ll refund the difference if there’s a credit or ask you to pay the outstanding balance. When it’s time to settle the difference, you’ll only pay for the gas you actually used and there’re no added fees.

Sound simple? It is. Take away the stress of the unknown by keeping your bill the same every month—and say goodbye to the gas bill guessing game with Budget Bill. Enroll anytime by logging into your Online Account Service (OAS) at GasSouth.com on your mobile device or via desktop, or call 877.472.4932.

If you have questions, please visit our Budget Bill FAQs.

Jan
14

Gas Leak Detection & Safety Tips

At Gas South, natural gas safety is a priority. That’s why we’re here to give you tips on detecting gas leaks in your house, on what to do if you have a leak, and on how to prevent them.

Natural gas leaks can be a real threat if they go undetected or ignored. As a highly combustible material, gas leaks can lead to fires or explosions, and it can also cause sickness in residents. If you suspect you have a leak in your gas line, call Atlanta Gas Light (AGL) at 877-427-4321 or call 911 to report a gas leak.

How to Detect a Natural Gas Leak

The most common way to detect a gas leak is by its smell, which is similar to the smell of rotten eggs. Natural gas is colorless and odorless, so a chemical called mercaptan is added to give it the distinctive, unpleasant smell to warn you of a leak. If you smell a leak, leave the area immediately and stay away until assistance arrives.
A leak can also be detected by a hissing sound emitted where the gas escapes the line. If a leak is audible, it is likely a substantial leak and should be reported at once. A leak in a buried gas line can also be indicated by discolored vegetation, blowing dirt or continued bubbling water around the compromised line.

How to Report a Natural Gas Leak

Customers in Georgia should call Atlanta Gas Light at 877-427-4321 or call 911 to report a gas leak.
If you smell or hear a leak in your gas line, you should always report it. Never try to find the leak yourself. If you suspect you do have a leak, it is especially important that you don’t use any devices that might create a spark including lighters, light switches, phones or electric appliances. Exit the premises at once, report the leak and wait for professional assistance.

How to prevent a gas leak

There are a number of ways to prevent gas leaks and keep your home or business safe. Our top recommendations for safely using natural gas in your home are:

  • Keep the areas around all appliances and equipment clean and unblocked to allow for proper air flow.
  • Check your pilot lights and burners for a steady, blue flame. If you see the blue flame, they are operating correctly. (Decorative gas fire logs are the only exception – the flame is usually yellow.)
    Blue flames from a properly working gas stove
  • Never let small children play with, or near, natural gas appliances or pipes.
  • Don’t use your stove or oven for anything other than cooking (for instance, to heat your home).
  • Store household chemicals or combustible materials away from gas appliances.
  • Call 811 before you dig, so underground lines can be marked.
  • Every year or two, have a professional inspect your gas appliances, furnaces, vents, flues, chimneys and gas lines in your home or business.
  • When moving or installing a gas appliance, or changing a connector, always enlist the help of a professional.

We hope you never have to deal with a gas leak but if you do, now you know how to act quickly and keep everyone involved safe.

Jan
8

How to Keep Your House Warm & Save Energy This Winter

The less energy you use, the less you spend on bills – it’s that simple. But using less energy doesn’t have to mean sacrificing comfort. Using the tips below will not only save energy (and money) but will keep you warm and comfy all winter long.

1. Set your thermostat to 68 degrees

For every degree you lower your thermostat below 70, you’ll save an easy 5% on your heating costs. Just a 2-degree decrease, from 70 to 68 degrees, rounds up to a nice 10% cut in your energy expenses.

With that said, DON’T turn the heat off while you’re away. It takes more energy to bring your home back to a comfortable temperature, and your pipes could burst if the temperature drops below freezing. Instead, simply lower your thermostat down a few degrees.

2. Invest in a programmable or smart thermostat

Programming your thermostat enables you to lower the temperature when you are at work or asleep to conserve energy and raise the temperature before you return home to maximize comfort. The majority of programmable thermostats allow you to set multiple time frames and temperatures to fit your lifestyle. We recommend smart thermostats, such as the Nest, as they can save you 10 to 12 percent in heating costs. See our top reasons to get a smart thermostat here.

3. Flip your fan switch

If your ceiling fan has a reverse switch, you’ll want to flip that when you turn your heat on, making your fan’s blades spin clockwise. This causes the fan to produce an updraft, forcing the hot air that rises to your ceiling down and into the rest of the room.

4. Open blinds and drapes during the day and close them at night

During the day, let the sun shine in through your windows for added warmth. At night, make sure all windows are covered to prevent drafts and loss of heat through the glass.

5. Move furniture away from vents

Take a quick look around the house and double check that none of the vents are blocked. If they are, find a way to move your furniture, at least for the winter. This will make sure every room is reaching its maximum warming potential.

6. Direct the heat to the rooms you use the most

Speaking of ensuring each room reaches maximum heat, closing the doors and vents to unused rooms will help focus the home heating efforts to the important portions.

7. Be mindful of wood-burning fireplaces

It may be warm right by the crackling flames, but all the heat being exhausted up through the fireplace pulls cold air into the house elsewhere. Be sure to use a glass front for your fireplace and remember to keep the flue closed when the fireplace isn’t in use to help keep most of the heated air in your home from escaping up the chimney once the flames have gone out.

8. Seal ducts and plug door and window leaks

Check the tightness of air ducts and be sure to plug any visible open spots with insulation material. While you’re at it, check your doors and windows — they could be responsible for wasting 10% of your energy costs. Fix these leaks by installing weather-stripping or caulk around drafty doors and windows. Electrical outlets in exterior walls are also an extremely common cause of heat loss in your home, as are the gaps around water pipes where they pass through walls. Make sure you inspect these areas of your home and seal up any cracks to further reduce heating costs.

9. Increase ceiling insulation

Looking for a quick 5-25% reduction in heating loss? You can find it right above your head. If your ceiling isn’t properly insulated, it’s letting warm air out and raising your heating costs as your thermostat works constantly to keep the temperature up. For best results, consider increasing your insulation to R-38.

10. Maintain your heating system

Keep the filter clean and hire a licensed contractor to inspect your unit. If your unit has been in use for 15 years or longer, consider getting an upgrade for improved efficiency.

11. Add layers to wood floors

Uninsulated wood floors can account for up to 10% of a home’s heat loss. Carpets and rugs keep rooms warmer. Add a rug or roll of carpet to trap heat and protect your feet.

12. Switch to a fixed rate plan

Variable rate plans fluctuate every month according to market conditions. That means what you pay per therm this month could be more, less, or the same as the previous month. Fixed rates, on the other hand, are locked and remain unchanged throughout the term of your contract — usually 6, 12, 18 or 24 months. Fixed rates are lower than variable rates and a consistent rate helps you better manage your winter heating budget. Learn more about locking in a fixed rate plan here.

13. Wear warm clothes

This is one of the easiest and most cost-effective ways to lower your gas bills during the winter. Most energy efficiency websites recommend a maximum heating temperature setting of less than 70 degrees. For those of you who feel cold at temperatures below 70 degrees, a light jacket, sweatshirt, long sleeve shirt, or sweater can help keep you warm without having to raise your thermostat temperature and therefore your natural gas usage.

There you have it – a winter survival guide that leaves you warm and stress-free financially. If you need help getting your natural gas up and running this winter, drop us a line!

Dec
18

Dedicated to making a difference.

And we couldn’t do it without you.

 

As we look back on 2018, we‘re grateful for the opportunity to serve our customers—and our community.

We’re committed to giving back 5% of our profits to help children in need and proud to work with local partners to provide financial assistance in three key areas:

Illness/Disability
Bert’s Big Adventure
Ser Familia
Shepherd Center

 

Through your continued support, we’re warming the lives of kids in our community during the holidays and throughout the year.

Thank you for being a part of it all!

 

Dec
7

It’s been cold (already).

A higher gas bill may be coming soon.

Stay warm without the spikes in heating bills

You may have noticed – it’s been cold earlier than usual this year. That means, if you’ve been keeping the house warm, you may expect to see higher gas bills as early as December.

While there’s not much you can do about the weather, there are a few steps you can take to save on your heating costs this winter.

Lock in a low fixed rate.

Fixed rates will save you money because they’re lower than variable rates and don’t fluctuate with the market month to month. Right now, we’re offering great, low fixed rates. And if you compare them to the high variable rates we’ve seen in the market recently, you’ll see that a fixed rate could save you hundreds of dollars when your usage is at its highest.

So be sure to look at your rate plan, and if you’re not already on a fixed rate, visit gassouth.com or call 877-472-4932 to select one.

Eliminate the winter spikes with Budget Bill.

Gas South also offers a free, convenient solution that allows you to pay the same amount every month. With Budget Bill, you can avoid winter spikes and enjoy the peace of mind that comes with having a predictable, consistent monthly payment. There are no additional fees and you’ll only pay for the natural gas you use. If you’re interested in enrolling in Budget Bill, visit your Online Account Service at gassouth.com.

Keep out the cold. 

To help offset higher utility costs during the cold months, take advantage of energy-saving tips like programming your thermostat, sealing off cracks and leaks around windows and doors, and replacing your furnace filters for maximum heating efficiency.

We’re here to help.

At Gas South, we always want to help you save money and avoid any surprises that come from unseasonably cold weather. Be sure to check back often for more helpful ideas—and stay warm this winter.

Dec
7

10 (Brilliant) Tips for Saving Energy During the Holidays.

Feet keeping warm by a holiday fire

If you’re making your list and checking it twice, finding extra ways to save energy is always nice. Here’s how to cut back on your home-heating expenses this holiday season:

  1. Ask Santa to upgrade your thermostat. Investing in a newer thermostat (and programming it to lower the temperature certain times of the day in the winter) can save consumers more than 15% on energy costs.
  2. Let the sunshine in. Keep draperies and shades open during the day but remember to close them at night to reduce chill and cut down on drafts from cold windows.
  3. Deck the halls with LED lights. LED Christmas lights use 90% less electricity than regular Christmas lights and you can purchase them for about $10 a strand.
  4. Bake several dishes at once. If you’ll be doing a lot of cooking this season, take advantage of the energy that goes into warming your oven by baking as many dishes at once as possible.
  5. Turn lamps off when the tree is lit. You’ll have plenty of light (and can enjoy the peaceful ambiance) simply by using the light of the Christmas tree to illuminate the room.
  6. Lower the thermostat when the party starts. While hosting guests, turn down the heat since holiday cooking and having a few extra warm bodies automatically raises the temperature in your home.
  7. Find and seal leaks. Be sure to seal air leaks around pipes, chimneys, outlets and unfinished spaces. Don’t forget to caulk or weather-strip drafty doors and windows.
  8. Put holiday lights on a timer. Set the timer to turn lights onwhen it gets dark and off at bedtime. Aim to keep Christmas lights on for less than six hours a day.
  9. Close the damper when the fire is off. Keep your fireplace damper closed unless a fire is burning. Keeping the damper open is like leaving a window wide open because it allows air to escape out of the chimney.
  10. Unplug electronics before leaving town. TVs, DVD players, computers, printers, radios and many other electronics use energy even when they aren’t turned on. Take the time to disconnect these phantom energy users before going away for the holidays.

For year-round savings, visit GasSouth.com/energy-saving-tips. Happy holidays from your friends at Gas South!

Oct
24

Save money this winter by locking in a low fixed rate.

*This graph reflects Gas South’s September-October 2018 49c Fixed Rate. To see our current rates, click here.

 

At Gas South, we believe in showing you how to save on your natural gas service. And with cooler temperatures ahead, now’s the time to select a natural gas plan. When you consider locking in a low fixed rate for the most savings this winter.

Don’t pay more than you need to.

Many people aren’t sure whether a fixed rate or a variable rate natural gas plan will make the most financial sense for them. Fixed rates will save you money because they’re lower than variable rates and don’t fluctuate with the market month to month. You do have to sign a contract that has a cancellation fee with a fixed rate, but Gas South doesn’t charge this fee if you move outside of our service territory and can’t transfer your service.

Choose the rate that works for you – with no deposit.

To save on heating your home this winter, choose the fixed rate that works for you for 6,12, or even 24 months. If you lock in for two full years, you can enjoy the peace of mind that comes with knowing you’re protected from increasing rates, winter after winter.

The difference is good.

Keep in mind, Gas South will never charge you a deposit (a savings of up to $150). And since we give back 5% of our profits to help children in need, you’ll know your choice is making a difference – not only for your family, but for our community.

Discover the difference with a low fixed rate and no deposit. Sign up today.
Call 866.762.6427 or visit GasSouth.com.

Sep
25

How to Read Your Natural Gas Meter

Reading a gas meter isn’t what you’d call easy, so we’ve broken it down into basic steps to help you make sense of it all.

There are two types of meters—a rolling digit meter and a dial meter.

Reading a digital meter is a no-brainer because you read it from left to right just like you’d read the odometer on a car.

How to Read a Digital Gas Meter

Reading a dial gas meter, on the other hand, can be more challenging since there are typically four or five dials running both clockwise and counterclockwise.

How to Read Gas Meter Dials

To read a gas meter with dials, follow these steps:

  1. Read only the dials with numbers. Read them from left to right. Record the number each hand points to. When the hand is between numbers, use the smaller number.
  2. Keep this reading and read your meter one month later. The difference between the two readings is the amount of energy you used during the month.
  3. Remember, your numbers may differ slightly from the numbers on your bill unless you read your meter at the exact same time as your meter reader.

Keep in mind, Atlanta Gas Light (AGL) reads your meter each month since they own and maintain the gas pipelines and your meter. They’ve gotten meter-reading down to a science. And now you have a better understanding of it as well!