Jun
22

Investing in your Employees

Setting yourself apart in a competitive job market and keeping employees engaged is not an easy task – but it’s something my team does every day. Growing from a company of 50 employees 11 years ago, to more than 230 people, creates challenges and opportunities but we’re taking it head-on.

The team of six has made some substantial changes in the past year –introduction of a $15 minimum wage, creation of a formalized corporate wellness program, revamping the internal learning management system and updating the attendance policy to allow more flexibility.

One area where we have focused is creating more programs and initiatives to inspire and engage employees. We launched Gas South University, an internal learning management system, to improve competency-based training opportunities for all employees. It’s important for us to offer training and classes to all employees, especially the Customer Care agents. They are the voice and ears of the company – if they aren’t happy doing their job, we can’t provide an amazing customer experience.

 

I’m also proud that we recently received a Bronze Stevie Award in the 2017 American Business Awards in the HR Department of the Year category.

We’ve been busy at Gas South, but we want to make sure we’re doing everything we can to become a top workplace in Atlanta. Want to learn more about how we’re doing this? Read a recent article from HR Magazine where Secret Holland, Gas South HR director, shares her insights.

Author: Meredith Hodges

Meredith W. Hodges is Gas South's Senior Regulatory Affairs Manager. She has been with Gas South since its 2006 formation and has more than 25 years of experience in the utility industry. Meredith received a master's degree in human resource development from Georgia State University and a bachelor's degree from Washington & Lee University. She also is a graduate of Leadership Georgia 2012. Meredith serves on the board of College Park First Methodist Church and mentors professional women through the Pathbuilders® program. She previously served on the Georgia Professional Standards Commission, the boards of the Georgia Society of St Vincent de Paul, and H.E.A.T. as well as held volunteer positions with the Woodruff Arts Center and CFY-Atlanta. In 2013, Meredith was recognized as one of Georgia's Most Powerful and Influential Women by the Georgia Diversity Council and received the Guiding Star Award from the Executive Women of Goizueta at Emory University's Business School in 2011.

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