Nov
30

Championing a Great Place to Work. With an Unrivaled Team Spirit.

According to studies of Fortune 100 Best Companies to Work For®, corporate cultures with a high level of trust among employees and leadership have significantly lower turnover and better financial performance compared to industry peers. These companies also experience increased innovation, higher customer satisfaction, greater brand recognition, more success in attracting and retaining top talent and increased agility and speed. In human terms – greater success and higher spirits.

In October 2016, Gas South established its Great Place to Work (GPTW) Team to help foster that sense of trust by uncovering meaningful insights and making positive changes to create a better overall employee experience.

The goal of the team is to understand what’s most important to our coworkers so that working at the company is an amazing endeavor for employees every day – and to set the standard for providing a productive and fulfilling company culture.

After more than a year of combined effort, the team has enhanced the flex/telecommute policy, modified work shifts for the Customer Care Center Reps, improved the tuition assistance policy, inspired one another through a companywide recognition program, and created unparalleled career development activities.

By continually launching new purpose-driven initiatives and improvements, Gas South’s GPTW Team is proud to help the company continue to lead the way in cultivating a truly outstanding work environment.

Jul
28

Moving’s not easy. Gas South wants to help.

Moving this summer? Between scheduling movers, packing boxes and endless to-do lists, moving can be stressful and expensive. So, at Gas South, we’d like to make your move as hassle-free as possible.

When you’re ready to move, let us know. We’ll check to see if we can serve you at your new location, and can easily transfer your service helping you avoid any cancellation fee and a costly deposit (which saves you hundreds of dollars). We can also schedule your natural gas turn on at your new location up to 60 days in advance of your move, and we’ll even throw in a $25 bill credit. Use the extra cash to tip your movers, order pizza for your first night in your new home, or buy a few new accessories if you’d like.

Not a Gas South customer yet? We’d love to serve you, and we can make your move easier too! It just takes a few minutes to sign up online to save with our low fixed rates. And, since we never charge a deposit – that’s more money in your pocket. We’ll also start you off with $25 in bill credits so you, too, can start your service with savings.

Be sure to check out a special offer from our partner, Atlanta Peach Movers—they’re extending a 5% discount on your move anywhere in the United States. Want more? Our home service connection partner, AllConnect, will help make things even easier by walking you through setting up your internet, phone and cable services.

To transfer or start your natural gas service with us, visit gas-south.com/move. We’re here to answer any questions you may have – and we’re ready to move when you are.

Jul
26

A Warm Welcome for Live! at The Battery Atlanta

When new neighbors move in, it’s Southern hospitality to extend a warm welcome and maybe even a warm pecan pie. So when the Braves moved into their new home at SunTrust Park, it was only appropriate that we spread the warmth with outstanding natural gas service.

Just as balls, bats and gloves are essential to baseball, Gas South is essential to fueling the fan experience at SunTrust Park and The Battery Atlanta. Gas South has been the official natural gas provider for the Atlanta Braves since 2008, and things are heating up at Live! at The Battery Atlanta this season.

With three restaurant concepts – Sports & Social, PBR Atlanta and Todd English Tavern – Live! at The Battery Atlanta is a go-to dining and entertainment destination. As the natural gas provider for Live!, Gas South helps fuel everything from the kitchen to the outdoor heaters.

“When evaluating a natural gas provider, Gas South’s standout customer service was a differentiating factor,” said Ben Brengle, director of operations for Live! at The Battery Atlanta. “Plus, partnering with a locally-operated company like Gas South has helped us build and expand our community relationships.”

In addition to providing natural gas, Gas South and Live! have established a collaborative business relationship that’s a real homerun. Although baseball season is the star of SunTrust Park, Live! hosts year-round events on the 284 days a year that there isn’t a home game.

Check out Live! at the Battery Atlanta’s website for upcoming events, including the movie series starting in August that are brought to you by Gas South. Hope to see you there!

Jul
12

5 Ways to Hack Your Move

Moving can be a tricky task. With boxes, newspaper and tape galore, it’s easy to lose your wits. Keep your cool and hack your move with these five simple tips:

  1. Get to Moving: Getting started can be the hardest part! Get your toolbox ready and tighten your toolbelt with these moving day essentials: packing tape, colored tape, box cutter, gloves, plastic wrap, etc.
  2. Keep It Together: Trinkets, treasures and tiny gadgets become casualties of a move far too often. Here’s a simple fix: place a sheet of plastic wrap around your utensil tray to keep forks, knives, spoons and other kitchen gear together—just where it belongs. You can do the same with your jewelry or bathroom vanity tray.
  3. Don’t Whine Over Broken Glasses: Say ‘pass’ to broken glass. Grab an old wine box and get to packing! And if you don’t already have one at home, you can usually snag one for free at a local package store. Use the pre-cut section dividers to safely store each piece of glassware and prevent scratching, breaking, chipping or cracking.
  4. Color Code Your Move: Instead of writing room names on packing boxes, you can use color coded tape to label your boxes for the right room. Designate a color to each room—let’s say green for the living room and blue for the kitchen. You’ll keep your boxes organized and your head on your shoulders. And if you have movers, they will easily be able to know what goes where!
  5. Just Roll with It: Rock and roll your heavy items all the way to your new home with this hack: pack your heavy items in a rolling suitcase. This nifty tip will help you carry a lot while lifting a little.

For more moving tips and how-to videos, visit HackYourMove.com. And be sure to share your best moving advice on Twitter, Instagram and Facebook with the hashtag #HackYourMove.

Jun
15

Bring the Heat to the YMCA of Metro Atlanta

Gas South is Bringing the Heat again this baseball season to fuel the good that our local nonprofits do for those in need. We are donating $25 every time an Atlanta Braves pitcher throws a strikeout at home games.

Last year, we donated more than $61,000 which was split between The Salvation Army of Metro Atlanta and the United Way of Greater Atlanta. Since the campaign’s inception in 2010, Gas South has contributed nearly $350,000 to local nonprofit organizations!

This year, Gas South is fueling another source of good – youth development. Did you know that one in five children, teens and families that go to the YMCA of Metro Atlanta need financial assistance to participate in the youth programs? The YMCA gives more than $161,000 in scholarships each year to kids that are unable to pay the program fee. In 2016, more than 23,500 kids across 20 branch locations participated in swimming, tennis, basketball, cheerleading, flag football, lacrosse, track and field, martial arts, and volleyball.

That’s why we are giving the donations for all Braves strikeouts thrown during April and May to the YMCA of Metro Atlanta – over $8,400!

The YMCA is dedicated to ensuring that no child is turned away, and we are proud that our partnership allows everyone the opportunity to reach their full potential.

Feb
16

Natural Gas 101: 5 Reasons You Should Invest in a Smart Thermostat

Today, it seems like every type of technology is going “smart” – from smartphones and smartwatches, to smart cars and smart thermostats. As smart thermostats such as The Nest grow in popularity, the reason why is no surprise: the energy-saving and cost-saving benefits are undeniable.

Curious for more? Here are five reasons why making the switch to a smart thermostat is the way to go.

 

  1. It can save you some cash. Only a few months after installation, a smart thermostat has the potential to save you a decent chunk of change. Three studies of Nest Learning Thermostat found that a smart thermostat can save you about 10 to 12 percent in heating costs and 15 percent in cooling costs in homes with central air conditioning. That can add up to ­­more than $140 a year!  You can put those extra savings into a sweet vaycay to the beach during those cold, winter months —and then save even more by setting your smart thermostat to vacation mode.
  1. It learns on its own. What’s beautiful about this innovative product is that if you really wanted to, you could go without ever having to actually touch it. The device is considered a learning thermostat, meaning it can sense even the smallest change in temperature and adjust accordingly. So whether your oven is pushing extra heat into the room or the outdoor temperature unexpectedly dropped 10 degrees, your home temperature will automatically stay right where you want it.

Additionally, some thermostats come with a built-in occupancy sensor. After a week or so of manual adjustments, the system will begin to recognize your presence and adjust on its own. A smart thermostat will correct your home to the right temperature before you even realize the change.

  1. You can control it on-the-go. Most smart thermostats come paired with iPhone and Android apps that give you the power to control your heating and cooling system anywhere you are. If you opt-out for the learning thermostat and want to keep it basic, you can manually adjust the temperature of your home with a few swipes on your phone. With the unpredictability of the outdoor weather (especially in Georgia), this feature allows you to quickly snap into action so you can at least have temperature predictability in your own home.
  1. You get instant alerts. Another perk of smart thermostats is the ability to immediately receive updates through text, email or direct notifications. For example: If a cold front comes through and your thermostat adjusts to accommodate the drop in temperature, you can opt in to be alerted of this change, along with an explanation. If you feel that the adjustment was unwarranted, you have the option of immediately reversing the change. The thermostat will then learn your preference and take it into consideration when making future automatic adjustments.
  1. See how you save. Some smart thermostats offer you a monthly report outlining your energy usage. The easy-to-read tracking system offers you insights for why certain days spiked or how you can save even more next month. You can learn how your spending compares to other users and even be rewarded for using energy-efficient settings.

Making the switch to a smart thermostat is a smart move. During the winter months, it’s the perfect tool to cut down on natural gas usage and save some cash – even throughout those hot, humid Georgia summers!

Dec
22

Spreading Warmth and Holiday Cheer with The Salvation Army

A little warmth and kindness goes a long way, especially during the holiday season. That’s why Gas South employees were encouraged to play Santa by partnering with The Salvation Army for its annual Angel Tree program. Last year, employees generously donated gifts and toys to 50 Angels and this year, we’re spreading our wings once again. From apparel to toys, the goal is to make a difference in the lives of parents who are unable to provide gifts for their children and to instill hope in children who wish to “believe.”

Created in 1979, the Angel Tree program is the tree-topper to The Salvation Army’s many initiatives that help families in need during the holidays. Through donations, The Salvation Army of Metro Atlanta will spread cheer to more than 12,000 local boys and girls on Christmas morning.

There’s a lot that goes on “behind-the-wings” of this generous program: The Salvation Army identifies families in need of support during the holiday season and obtains a wish list for the children, or senior citizens. The nonprofit enlists the help of individuals and companies, like Gas South, to serve as its elves and fulfill the wishes. And then, The Salvation Army ensures that all participating families receive their gifts just in time for the holidays.

At Gas South, giving back to the communities we serve is the cornerstone of our mission to create a culture of caring. That’s why our employees donated 25 Angels and 25 stockings filled with gifts this year. From our Gas South family to yours, happy holidays!

Nov
8

#Winning at the 2016 PRSA Georgia Awards Celebration

This past Thursday, the Georgia Chapter of the Public Relations Society of America (PRSA) awarded Gas South with a Phoenix Award at the 2016 Awards Celebration. These awards bring an entirely new meaning to the “blue plate special.” See what I mean?

Only 75 Phoenix Awards were presented out of more than 200 entries, and we were honored to take home a Phoenix for our 10-day event commemorating Gas South’s 10-year anniversary.

The event series, titled “10 Days of Gas South,” celebrated our achievements across Gas South’s first 10 years in business, recognized and rewarded employees, and built excitement for what’s to come in the next decade.

Each day featured a different theme. My personal favorite was probably day five’s theme –“Aren’t you glad you work at Gas South?” Employees wore their new Gas South anniversary polos and snapped selfies. The excitement about the next day’s anniversary party was palpable, and it was great to see everyone interacting and having a great time while sporting their new attire!

During the 10-day event, we engaged all of Gas South’s employees through at least one activation. The Marietta Daily Journal, Business RadioX and Metro Atlanta CEO covered our anniversary celebration with a combined reach of 150,000 impressions. On our social media channels, our anniversary-focused content helped to increase month-over-month engagement by 167 percent on Twitter and 810 percent on Facebook.

Gas South’s 10th year has been a momentous one, and receiving the PRSA Georgia Phoenix Award for our anniversary celebration is just another example of the #1 workplace environment we’re cultivating every day. #Winning

Aug
31

Providing a Living Wage for Gas South’s Employees

There are certain moments as a business leader when you can pause and feel really proud about the work your company is doing. For me, yesterday was one of those days as we announced Gas South’s commitment to providing a living wage for all employees.

Beginning September 1, all hourly Gas South employees will earn a minimum wage of $15 per hour, which is more than double the federal rate. The Atlanta Business Chronicle first reported on the story, and the positive news has echoed throughout the local media landscape. We appreciate the support and how this announcement has spread through our community.

The decision to increase the minimum wage for hourly employees at Gas South was a simple one. It’s our goal to always provide an exceptional customer experience. To do that, we must be a top place to work with a motivating environment for our employees.

Our leadership team understands that exceptional service is made possible only by the hard work and commitment of our employees – the people who live out our commitment to customer service with the utmost efficiency and integrity. They deserve fair, competitive compensation for their work, and excellent pay along with benefits like health care, paid time off, and retirement contributions are all part of what makes Gas South a great place to work.

To sum, our wage increase boils down neatly to this:

  • Approximately 25 percent of the company’s overall workforce will see an increase in pay, specifically employees working in our customer care department.
  • The average wage increase among those affected is four percent with a maximum increase of 8.3 percent.

I’d also like to note to customers that this change will benefit them as well. Our rates will be just as competitive as they have always been, and we’ll continue to provide unparalleled value to our customers. In fact, we believe that even as we raise our hourly pay, our costs of doing business will go down. That’s because a $15 minimum wage will allow us to attract and retain the very best customer care employees, providing them with greater financial security and ultimately enhancing productivity. Therefore, we see a $15 minimum wage for our team members as a win for the company, our employees and our customers.

At the end of the day, each business has to make decisions based on what is right and what is possible within its own scope. Our decision to commit to a $15 minimum wage for our employees is not a political statement; it’s a Gas South statement. At Gas South, ensuring that each member of our team earns a living wage is a priority and it’s something that makes good business sense for our company.

Aug
24

Seasonal Natural Gas Customer?

It Pays to Schedule Your Reconnection Date Early!

These days, you’re probably wearing shades and shorts, lathered in sunscreen, grilling out, and trying to stay cool during Georgia’s unforgiving summer heat. So, let’s assume that you haven’t been thinking about your natural gas service much lately. That’s understandable – you’re focused on today’s realities.

But, with football and the next season of the Walking Dead around the corner, aren’t you thinking ahead to the fall anyway? Then let’s get you thinking about natural gas again because we want to save you time, money and potential hassle.

So here are a couple of tips to ensuring a stress-free, money-smart way to reconnect with your old flame (meaning Gas South, of course):

1. Schedule your reconnection date at your earliest convenience. You’ve heard the one about the early bird and the worm. And the same applies to your natural gas service. A lot of customers wait until it gets cold to schedule their service, by which time you may find yourself duking it out with others for a reconnection date that works for you. Worse, you could also miss out on saving instant money! That’s because Gas South is waiving the $95 reconnection fee for all customers who schedule their reconnection date by September 15th. So do the smart thing: contact us now, save the money, and feel good knowing that your home will be nice and cozy come October.

2. Choose a fixed rate plan. If you know us, then you know we’ll almost always tell you to select a fixed rate over a variable rate, unless you’re moving soon. Fixed rates stay the same, are better value, and ours are some of the most competitive available.

3. Do whatever you like — hike Stone Mountain, go to the opera, catch a Braves game. Your to-do list got a little lighter, and we’d be happy to treat you to free tickets for some great Atlanta-area entertainment through our Pick Your Perk program – another cool thing about being a Gas South customer.

So don’t wait another day to schedule your reconnection date. Call or visit before September 15th. That way, when it gets cold, you won’t have to think about your natural gas.

Call: 1-888-290-4727 and mention SEASONAL.
Visit: gas-south.com/seasonal