Jan
14

Gas Leak Detection & Safety Tips

At Gas South, natural gas safety is a priority. That’s why we’re here to give you tips on detecting gas leaks in your house, on what to do if you have a leak, and on how to prevent them.

Natural gas leaks can be a real threat if they go undetected or ignored. As a highly combustible material, gas leaks can lead to fires or explosions, and it can also cause sickness in residents. If you suspect you have a leak in your gas line, call Atlanta Gas Light (AGL) at 877-427-4321 or call 911 to report a gas leak.

How to Detect a Natural Gas Leak

The most common way to detect a gas leak is by its smell, which is similar to the smell of rotten eggs. Natural gas is colorless and odorless, so a chemical called mercaptan is added to give it the distinctive, unpleasant smell to warn you of a leak. If you smell a leak, leave the area immediately and stay away until assistance arrives.
A leak can also be detected by a hissing sound emitted where the gas escapes the line. If a leak is audible, it is likely a substantial leak and should be reported at once. A leak in a buried gas line can also be indicated by discolored vegetation, blowing dirt or continued bubbling water around the compromised line.

How to Report a Natural Gas Leak

Customers in Georgia should call Atlanta Gas Light at 877-427-4321 or call 911 to report a gas leak.
If you smell or hear a leak in your gas line, you should always report it. Never try to find the leak yourself. If you suspect you do have a leak, it is especially important that you don’t use any devices that might create a spark including lighters, light switches, phones or electric appliances. Exit the premises at once, report the leak and wait for professional assistance.

How to prevent a gas leak

There are a number of ways to prevent gas leaks and keep your home or business safe. Our top recommendations for safely using natural gas in your home are:

  • Keep the areas around all appliances and equipment clean and unblocked to allow for proper air flow.
  • Check your pilot lights and burners for a steady, blue flame. If you see the blue flame, they are operating correctly. (Decorative gas fire logs are the only exception – the flame is usually yellow.)
    Blue flames from a properly working gas stove
  • Never let small children play with, or near, natural gas appliances or pipes.
  • Don’t use your stove or oven for anything other than cooking (for instance, to heat your home).
  • Store household chemicals or combustible materials away from gas appliances.
  • Call 811 before you dig, so underground lines can be marked.
  • Every year or two, have a professional inspect your gas appliances, furnaces, vents, flues, chimneys and gas lines in your home or business.
  • When moving or installing a gas appliance, or changing a connector, always enlist the help of a professional.

We hope you never have to deal with a gas leak but if you do, now you know how to act quickly and keep everyone involved safe.

Dec
7

10 (Brilliant) Tips for Saving Energy During the Holidays.

Feet keeping warm by a holiday fire

If you’re making your list and checking it twice, finding extra ways to save energy is always nice. Here’s how to cut back on your home-heating expenses this holiday season:

  1. Ask Santa to upgrade your thermostat. Investing in a newer thermostat (and programming it to lower the temperature certain times of the day in the winter) can save consumers more than 15% on energy costs.
  2. Let the sunshine in. Keep draperies and shades open during the day but remember to close them at night to reduce chill and cut down on drafts from cold windows.
  3. Deck the halls with LED lights. LED Christmas lights use 90% less electricity than regular Christmas lights and you can purchase them for about $10 a strand.
  4. Bake several dishes at once. If you’ll be doing a lot of cooking this season, take advantage of the energy that goes into warming your oven by baking as many dishes at once as possible.
  5. Turn lamps off when the tree is lit. You’ll have plenty of light (and can enjoy the peaceful ambiance) simply by using the light of the Christmas tree to illuminate the room.
  6. Lower the thermostat when the party starts. While hosting guests, turn down the heat since holiday cooking and having a few extra warm bodies automatically raises the temperature in your home.
  7. Find and seal leaks. Be sure to seal air leaks around pipes, chimneys, outlets and unfinished spaces. Don’t forget to caulk or weather-strip drafty doors and windows.
  8. Put holiday lights on a timer. Set the timer to turn lights onwhen it gets dark and off at bedtime. Aim to keep Christmas lights on for less than six hours a day.
  9. Close the damper when the fire is off. Keep your fireplace damper closed unless a fire is burning. Keeping the damper open is like leaving a window wide open because it allows air to escape out of the chimney.
  10. Unplug electronics before leaving town. TVs, DVD players, computers, printers, radios and many other electronics use energy even when they aren’t turned on. Take the time to disconnect these phantom energy users before going away for the holidays.

For year-round savings, visit GasSouth.com/energy-saving-tips. Happy holidays from your friends at Gas South!

Oct
24

Save money this winter by locking in a low fixed rate.

*This graph reflects Gas South’s September-October 2018 49c Fixed Rate. To see our current rates, click here.

 

At Gas South, we believe in showing you how to save on your natural gas service. And with cooler temperatures ahead, now’s the time to select a natural gas plan. When you consider locking in a low fixed rate for the most savings this winter.

Don’t pay more than you need to.

Many people aren’t sure whether a fixed rate or a variable rate natural gas plan will make the most financial sense for them. Fixed rates will save you money because they’re lower than variable rates and don’t fluctuate with the market month to month. You do have to sign a contract that has a cancellation fee with a fixed rate, but Gas South doesn’t charge this fee if you move outside of our service territory and can’t transfer your service.

Choose the rate that works for you – with no deposit.

To save on heating your home this winter, choose the fixed rate that works for you for 6,12, or even 24 months. If you lock in for two full years, you can enjoy the peace of mind that comes with knowing you’re protected from increasing rates, winter after winter.

The difference is good.

Keep in mind, Gas South will never charge you a deposit (a savings of up to $150). And since we give back 5% of our profits to help children in need, you’ll know your choice is making a difference – not only for your family, but for our community.

Discover the difference with a low fixed rate and no deposit. Sign up today.
Call 866.762.6427 or visit GasSouth.com.

Sep
25

How to Read Your Natural Gas Meter

Reading a gas meter isn’t what you’d call easy, so we’ve broken it down into basic steps to help you make sense of it all.

There are two types of meters—a rolling digit meter and a dial meter.

Reading a digital meter is a no-brainer because you read it from left to right just like you’d read the odometer on a car.

How to Read a Digital Gas Meter

Reading a dial gas meter, on the other hand, can be more challenging since there are typically four or five dials running both clockwise and counterclockwise.

How to Read Gas Meter Dials

To read a gas meter with dials, follow these steps:

  1. Read only the dials with numbers. Read them from left to right. Record the number each hand points to. When the hand is between numbers, use the smaller number.
  2. Keep this reading and read your meter one month later. The difference between the two readings is the amount of energy you used during the month.
  3. Remember, your numbers may differ slightly from the numbers on your bill unless you read your meter at the exact same time as your meter reader.

Keep in mind, Atlanta Gas Light (AGL) reads your meter each month since they own and maintain the gas pipelines and your meter. They’ve gotten meter-reading down to a science. And now you have a better understanding of it as well!

May
29

Save time and money when you move with Gas South

If you’re planning to move soon, you may want to make note of a few things Gas South is doing to make relocating even easier – and to help you save.

Simply visit us online or call and let us know about your upcoming move. We’ll confirm that we offer service at your new location and we’ll transfer service for you to avoid a cancellation fee. Remember, we never charge a deposit (which is up to a $150 value).

And, to give you a little extra cash to tip the movers or pizza guy, we’re throwing in a $25 bill credit.

If you’re super-organized and checking things off your moving checklist, we’re pleased to be able to schedule your natural gas turn-on at your new address up to 60 days in advance of your move.

Be sure to check out a special offer from our partner, Atlanta Peach Movers—a 5% discount on your move anywhere in the U.S.. To cut down even more on more moving hassles, our home service connection partner, AllConnect, will walk you through setting up your internet, phone and cable services when you move.

It’s easy to transfer or start your natural gas service with us. Just go to GasSouth.com/move. We’re here to answer any questions you may have – and we’re ready to move when you are!

Nov
30

Championing a Great Place to Work. With an Unrivaled Team Spirit.

According to studies of Fortune 100 Best Companies to Work For®, corporate cultures with a high level of trust among employees and leadership have significantly lower turnover and better financial performance compared to industry peers. These companies also experience increased innovation, higher customer satisfaction, greater brand recognition, more success in attracting and retaining top talent and increased agility and speed. In human terms – greater success and higher spirits.

In October 2016, Gas South established its Great Place to Work (GPTW) Team to help foster that sense of trust by uncovering meaningful insights and making positive changes to create a better overall employee experience.

The goal of the team is to understand what’s most important to our coworkers so that working at the company is an amazing endeavor for employees every day – and to set the standard for providing a productive and fulfilling company culture.

After more than a year of combined effort, the team has enhanced the flex/telecommute policy, modified work shifts for the Customer Care Center Reps, improved the tuition assistance policy, inspired one another through a companywide recognition program, and created unparalleled career development activities.

By continually launching new purpose-driven initiatives and improvements, Gas South’s GPTW Team is proud to help the company continue to lead the way in cultivating a truly outstanding work environment.

Oct
2

Be a Fuel for Good

When Gas South entered the natural gas market, we knew we could be a different kind of provider. Because we believe people are important—the customers we’ve come to know, the business owners we serve, and the coworkers who are family to us.

Our Purpose is to Be a Fuel for Good.

That means helping you save money with simple rate plans. Trusting you from the beginning by never asking for a deposit. And always treating you with dignity, honesty and respect.

It means letting our employees know that while their work is important—they’re important, too. By helping pay for school and encouraging our employees to grow in their careers, we can make their lives better. That makes us better.

Being a fuel for good also means working to inspire others in the industry to do right by customers. When we focus on doing the right thing, everyone benefits—even our competition (and we’re okay with that).

We’re dedicated to making sure our success directly benefits our community. That’s why we’re committed to giving back 5% of our profits to help children in need.

We approach every day knowing we have an opportunity to improve people’s lives. Because we believe that, together, we can be a fuel for good.

During the next several months, we’re rolling out employee and partner stories that are examples of Being a Fuel for Good. Check back every week to read what inspire us!

Are you Being a Fuel for Good? Do you know someone who is a Fuel for Good? If so, let us know in the comments.

Jul
28

Moving’s not easy. Gas South wants to help.

Moving this summer? Between scheduling movers, packing boxes and endless to-do lists, moving can be stressful and expensive. So, at Gas South, we’d like to make your move as hassle-free as possible.

When you’re ready to move, let us know. We’ll check to see if we can serve you at your new location, and can easily transfer your service helping you avoid any cancellation fee and a costly deposit (which saves you hundreds of dollars). We can also schedule your natural gas turn on at your new location up to 60 days in advance of your move, and we’ll even throw in a $25 bill credit. Use the extra cash to tip your movers, order pizza for your first night in your new home, or buy a few new accessories if you’d like.

Not a Gas South customer yet? We’d love to serve you, and we can make your move easier too! It just takes a few minutes to sign up online to save with our low fixed rates. And, since we never charge a deposit – that’s more money in your pocket. We’ll also start you off with $25 in bill credits so you, too, can start your service with savings.

Be sure to check out a special offer from our partner, Atlanta Peach Movers—they’re extending a 5% discount on your move anywhere in the United States. Want more? Our home service connection partner, AllConnect, will help make things even easier by walking you through setting up your internet, phone and cable services.

To transfer or start your natural gas service with us, visit gas-south.com/move. We’re here to answer any questions you may have – and we’re ready to move when you are.

Jul
26

A Warm Welcome for Live! at The Battery Atlanta

When new neighbors move in, it’s Southern hospitality to extend a warm welcome and maybe even a warm pecan pie. So when the Braves moved into their new home at SunTrust Park, it was only appropriate that we spread the warmth with outstanding natural gas service.

Just as balls, bats and gloves are essential to baseball, Gas South is essential to fueling the fan experience at SunTrust Park and The Battery Atlanta. Gas South has been the official natural gas provider for the Atlanta Braves since 2008, and things are heating up at Live! at The Battery Atlanta this season.

With three restaurant concepts – Sports & Social, PBR Atlanta and Todd English Tavern – Live! at The Battery Atlanta is a go-to dining and entertainment destination. As the natural gas provider for Live!, Gas South helps fuel everything from the kitchen to the outdoor heaters.

“When evaluating a natural gas provider, Gas South’s standout customer service was a differentiating factor,” said Ben Brengle, director of operations for Live! at The Battery Atlanta. “Plus, partnering with a locally-operated company like Gas South has helped us build and expand our community relationships.”

In addition to providing natural gas, Gas South and Live! have established a collaborative business relationship that’s a real homerun. Although baseball season is the star of SunTrust Park, Live! hosts year-round events on the 284 days a year that there isn’t a home game.

Check out Live! at the Battery Atlanta’s website for upcoming events, including the movie series starting in August that are brought to you by Gas South. Hope to see you there!