Sep
25

How to Read Your Natural Gas Meter

Reading a gas meter isn’t what you’d call easy, so we’ve broken it down into basic steps to help you make sense of it all.

There are two types of meters—a rolling digit meter and a dial meter.

Reading a digital meter is a no-brainer because you read it from left to right just like you’d read the odometer on a car.

How to Read a Digital Gas Meter

Reading a dial gas meter, on the other hand, can be more challenging since there are typically four or five dials running both clockwise and counterclockwise.

How to Read Gas Meter Dials

To read a gas meter with dials, follow these steps:

  1. Read only the dials with numbers. Read them from left to right. Record the number each hand points to. When the hand is between numbers, use the smaller number.
  2. Keep this reading and read your meter one month later. The difference between the two readings is the amount of energy you used during the month.
  3. Remember, your numbers may differ slightly from the numbers on your bill unless you read your meter at the exact same time as your meter reader.

Keep in mind, Atlanta Gas Light (AGL) reads your meter each month since they own and maintain the gas pipelines and your meter. They’ve gotten meter-reading down to a science. And now you have a better understanding of it as well!

Feb
9

Natural Gas 101: How to Read Your Natural Gas Bill

We’re taking it back to the basics! Your monthly natural gas bill from Gas South provides more information than you may realize.

Reading your bill shouldn’t be a hassle, so we’ve created a tell-all guide to clear up any confusion and help you understand your Gas South bill.

  1. Account Details: This section provides your account details at a glance. It lists whether you’re enrolled in a fixed or variable rate plan. If you’re enrolled in a fixed plan, your rate remains the same month after month while variable rate plans fluctuate, according to market conditions.

The section also includes a number for the DDDC factor. What’s the DDDC factor? It’s simple. The DDDC factor, or Dedicated Design Day Capacity, is a calculation done by Atlanta Gas Light Company (AGL) that indicates how much natural gas is reserved (or “dedicated”) to you based on demand on the coldest day of the year. AGL is the company that owns and operates the pipelines that deliver natural gas directly to your home or property.

  1. Monthly Summary: This graph is a snapshot of what you owe this month. It includes your Gas South account number, your payment due date and the total amount that is due.
  1. Explanation of Charges: Here, we itemize the charges, fees and taxes associated with this month’s bill. The gas charges indicate the total cost of gas used during the billing period. The customer service fee is Gas South’s cost of servicing your account, and the AGL Pass Through Charges are regulated charges on behalf of AGL.
  1. Calculations: On each bill, Gas South provides more detailed information on your current charges. The grid encompasses readings from your meter. We then take the readings and calculate it by the thermal factor to obtain the amount of gas that is used in therms. A therm is simply a unit of heat, similar to the watts on your electric bill. Next, we multiply the therms by your current rate plan (e.g. $0.51 per therm) to determine this month’s charges.

Understanding your natural gas bill can save you a lot of grief – and using natural gas efficiently can save you money! If you ever have any questions regarding your bill, please contact us at 1-877-472-4932 to speak with a Gas South customer care representative.